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Privacy Policy

At Rising Waves. (“Rising Waves”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [www.risingwaves.in] or use our hosting and related services.

By using our website or services, you agree to this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you sign up, make a purchase, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Company details (if applicable)

  • Payment information (processed securely through third-party gateways)

b. Technical and Usage Information

When you browse our website, we automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Device information

  • Pages visited, time spent, and referral URLs

This data helps us improve user experience and website performance.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Improve website functionality

  • Track website performance and traffic analytics

You can disable cookies through your browser settings, but some features may not work properly.

2. How We Use Your Information

We use your data to:

  1. Provide and manage hosting and related services.

  2. Process transactions and send invoices.

  3. Respond to customer queries and support requests.

  4. Send important updates, technical notices, or promotional offers.

  5. Improve our services, website performance, and security.

  6. Comply with legal obligations and regulatory requirements.

We never sell, rent, or trade your personal information with third parties.

3. Data Sharing and Disclosure

We may share limited information with:

  • Payment gateways (for secure processing of transactions)

  • Third-party service providers (for hosting, analytics, or email delivery)

  • Law enforcement or government authorities if required by law

All third parties are bound by confidentiality and data protection obligations.

4. Data Security

We take data protection seriously and use:

  • SSL encryption on all transactions

  • Firewalls and access controls

  • Regular system updates and audits

However, no online transmission is 100% secure, and we cannot guarantee absolute protection against all cyber threats.

5. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal or accounting obligations

  • Support your active account or ongoing services

You can request data deletion by contacting us (see Section 10).

6. Your Rights

Depending on your jurisdiction (e.g., under GDPR), you may have the following rights:

  • Access your personal data

  • Request correction or deletion

  • Object to processing or marketing communications

  • Withdraw consent anytime

To exercise these rights, please contact us at privacy@risingwaves.in.

7. Third-Party Links

Our website may include links to external websites. Rising Waves is not responsible for the privacy practices or content of those websites.
We encourage you to review their respective privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors. If you believe a child has provided personal information, please contact us immediately for removal.

9. Updates to This Policy

We may update or modify this Privacy Policy occasionally.
The latest version will always be available on this page with an updated “Last Updated” date. Continued use of our services after such updates constitutes your acceptance of the revised policy.

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